View Issue Details
| ID | Project | Category | View Status | Date Submitted | Last Update |
|---|---|---|---|---|---|
| 0001475 | T99X171.00 SKB Eagle | SW | public | 2022-05-09 10:15 | 2024-09-03 15:18 |
| Reporter | (ALTech) Sangmin Choi | Assigned To | (ALTech) Sangmin Choi | Due Date | 2022-05-13 11:08 |
| Priority | normal | Severity | s4-minor | Reproducibility | always |
| Status | closed | Resolution | won't fix | ||
| Summary | 0001475: The "Back" keyevent doesn't work at the first screen of "Youtube Kids" app. | ||||
| Description | When I open the "Youtube Kids" first time, there is a special screen to ask "Sign in" or "Stay Signed out". The "Back" keyevent doesn't work at this activity. Please ask to Google Issue Tracker this operation is intended or not. Youtube Kids version : 1.11.01, 1.16.01 | ||||
| Tags | No tags attached. | ||||
| Attach Tags | |||||
| User List |
(ALTech) JunGyu Kim , (ALTech) Wooshin Kang , (ALTech) Younkwang Jung |
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Hi, Jacky, Could you please assign an engineer for this ticket? Thank you. |
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Hi Sangmin, Have you ever tried old version of YouTube Kids ? I think this is UI flow issue and not related to issue/bug, so we consider to go through 3PL for reporting it. Thanks~ |
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Hi, Jacky, We expect as you mentioned above, it's UI flow. And, SKB want to get the official response from Youtube owner it's UI flow or not, so I request to ask through Google Issue Tracker. So, you can get the response from 3PL, I think it's also official response. Thank you. |
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Hi Sangmin, I think it's Google design. I've check the first screen will load the following link, https://www.youtube.com/tv/kids/#/sign-in/onboarding-welcome?resume You can paste the link on browser to test it. In all browsers, the shortcut key combination for the BACK button is Alt + Left arrow key You can compare the behavior of ALT + Left arrow between the link (https://www.youtube.com/tv/kids/#/sign-in/onboarding-welcome?resume) and other links. My test steps are as follows, 1. Open a blank tab in chrome brwoser 2. Paste https://www.youtube.com/tv/kids/#/sign-in/onboarding-welcome?resume in the tab 3. Ensure that browser's previous button is enabled. [This step is to make sure we have a previous page to go back to] 4. Click anywhere in https://www.youtube.com/tv/kids/#/sign-in/onboarding-welcome?resume (except for buttons), [This step is to let the web page get the focus] 5. Press Alt + Left arrow key -> Back is not available. You can verify it again with other page, in Step 5, Alt + Left arrow key in other page is available. Thanks, Jason |
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Hi, Jason, I can't give the "back" key to the browser. Anyway, I agree with your opinion it's Google design, but I need the official response from Google or 3PL. |
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Hi Sangmin, OK, I'll ask our 3PL to create this question. |
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Hi Sangmin, This is not certification question. Our 3PL suggested us ask this question on YouTube Kids community. I've asked it. https://support.google.com/youtubekids/thread/163176758?hl=en You may not have permission to access it. If there are any updates, I'll let you know. Thanks, Jason |
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Hi, Jason, Yes, I can't see this link, please let me know when you got any answer. Thank you. |
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Youtube Kids is going to remove soon. Close this issue. |
| Date Modified | Username | Field | Change |
|---|---|---|---|
| 2022-05-09 10:15 | (ALTech) Sangmin Choi | New Issue | |
| 2022-05-09 10:15 | (ALTech) Sangmin Choi | Status | new => assigned |
| 2022-05-09 10:15 | (ALTech) Sangmin Choi | Assigned To | => (SW) Jacky Chiang |
| 2022-05-09 10:15 | (ALTech) Sangmin Choi | File Added: youtube_kids.png | |
| 2022-05-09 10:15 | (ALTech) Sangmin Choi | Issue Monitored: (ALTech) Younkwang Jung | |
| 2022-05-09 10:15 | (ALTech) Sangmin Choi | Issue Monitored: (ALTech) Wooshin Kang | |
| 2022-05-09 10:16 | (ALTech) Sangmin Choi | Issue Monitored: (ALTech) JunGyu Kim | |
| 2022-05-10 08:31 | (ALTech) Sangmin Choi | Note Added: 0009987 | |
| 2022-05-11 09:21 | (SW) Jacky Chiang | Assigned To | (SW) Jacky Chiang => (SW) Jason Ling |
| 2022-05-11 09:26 | (SW) Jacky Chiang | Note Added: 0009993 | |
| 2022-05-11 09:48 | (ALTech) Sangmin Choi | Note Added: 0009995 | |
| 2022-05-11 09:49 | (ALTech) Sangmin Choi | Note Edited: 0009995 | |
| 2022-05-11 10:14 |
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Note Added: 0009996 | |
| 2022-05-11 10:45 | (ALTech) Sangmin Choi | Note Added: 0009997 | |
| 2022-05-11 10:54 |
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Note Added: 0009998 | |
| 2022-05-11 14:57 |
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Note Added: 0010003 | |
| 2022-05-11 15:06 | (ALTech) Sangmin Choi | Note Added: 0010004 | |
| 2024-09-03 15:18 | (ALTech) Sangmin Choi | Note Added: 0016643 | |
| 2024-09-03 15:18 | (ALTech) Sangmin Choi | Assigned To | (SW) Jason Ling => (ALTech) Sangmin Choi |
| 2024-09-03 15:18 | (ALTech) Sangmin Choi | Status | assigned => closed |
| 2024-09-03 15:18 | (ALTech) Sangmin Choi | Resolution | open => won't fix |
