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IDProjectCategoryView StatusLast Update
0001475T99X171.00 SKB EagleSWpublic2024-09-03 15:18
Reporter(ALTech) Sangmin Choi Assigned To(ALTech) Sangmin Choi Due Date2022-05-13 11:08
PrioritynormalSeveritys4-minorReproducibilityalways
Status closedResolutionwon't fix 
Summary0001475: The "Back" keyevent doesn't work at the first screen of "Youtube Kids" app.
DescriptionWhen I open the "Youtube Kids" first time, there is a special screen to ask "Sign in" or "Stay Signed out".
The "Back" keyevent doesn't work at this activity.
Please ask to Google Issue Tracker this operation is intended or not.

Youtube Kids version : 1.11.01, 1.16.01
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(ALTech) Sangmin Choi

2022-05-09 10:15

developer  

youtube_kids.png (227,301 bytes)   
youtube_kids.png (227,301 bytes)   

(ALTech) Sangmin Choi

2022-05-10 08:31

developer   ~0009987

Hi, Jacky,

Could you please assign an engineer for this ticket?

Thank you.

(SW) Jacky Chiang

2022-05-11 09:26

manager   ~0009993

Hi Sangmin,

     Have you ever tried old version of YouTube Kids ? I think this is UI flow issue and not related to issue/bug, so we consider to go through 3PL for reporting it.

Thanks~

(ALTech) Sangmin Choi

2022-05-11 09:48

developer   ~0009995

Last edited: 2022-05-11 09:49

Hi, Jacky,

We expect as you mentioned above, it's UI flow.
And, SKB want to get the official response from Youtube owner it's UI flow or not, so I request to ask through Google Issue Tracker.
So, you can get the response from 3PL, I think it's also official response.

Thank you.

(SW) Jason Ling

2022-05-11 10:14

developer   ~0009996

Hi Sangmin,

I think it's Google design. I've check the first screen will load the following link,
https://www.youtube.com/tv/kids/#/sign-in/onboarding-welcome?resume

You can paste the link on browser to test it.
In all browsers, the shortcut key combination for the BACK button is Alt + Left arrow key

You can compare the behavior of ALT + Left arrow between the link (https://www.youtube.com/tv/kids/#/sign-in/onboarding-welcome?resume) and other links.

My test steps are as follows,
1. Open a blank tab in chrome brwoser
2. Paste https://www.youtube.com/tv/kids/#/sign-in/onboarding-welcome?resume in the tab
3. Ensure that browser's previous button is enabled. [This step is to make sure we have a previous page to go back to]
4. Click anywhere in https://www.youtube.com/tv/kids/#/sign-in/onboarding-welcome?resume (except for buttons), [This step is to let the web page get the focus]
5. Press Alt + Left arrow key -> Back is not available.

You can verify it again with other page, in Step 5, Alt + Left arrow key in other page is available.

Thanks,
Jason

(ALTech) Sangmin Choi

2022-05-11 10:45

developer   ~0009997

Hi, Jason,

I can't give the "back" key to the browser.
Anyway, I agree with your opinion it's Google design, but I need the official response from Google or 3PL.

(SW) Jason Ling

2022-05-11 10:54

developer   ~0009998

Hi Sangmin,

OK, I'll ask our 3PL to create this question.

(SW) Jason Ling

2022-05-11 14:57

developer   ~0010003

Hi Sangmin,

This is not certification question. Our 3PL suggested us ask this question on YouTube Kids community.
I've asked it.
https://support.google.com/youtubekids/thread/163176758?hl=en

You may not have permission to access it. If there are any updates, I'll let you know.

Thanks,
Jason

(ALTech) Sangmin Choi

2022-05-11 15:06

developer   ~0010004

Hi, Jason,

Yes, I can't see this link, please let me know when you got any answer.

Thank you.

(ALTech) Sangmin Choi

2024-09-03 15:18

developer   ~0016643

Youtube Kids is going to remove soon. Close this issue.

Issue History

Date Modified Username Field Change
2022-05-09 10:15 (ALTech) Sangmin Choi New Issue
2022-05-09 10:15 (ALTech) Sangmin Choi Status new => assigned
2022-05-09 10:15 (ALTech) Sangmin Choi Assigned To => (SW) Jacky Chiang
2022-05-09 10:15 (ALTech) Sangmin Choi File Added: youtube_kids.png
2022-05-09 10:15 (ALTech) Sangmin Choi Issue Monitored: (ALTech) Younkwang Jung
2022-05-09 10:15 (ALTech) Sangmin Choi Issue Monitored: (ALTech) Wooshin Kang
2022-05-09 10:16 (ALTech) Sangmin Choi Issue Monitored: (ALTech) JunGyu Kim
2022-05-10 08:31 (ALTech) Sangmin Choi Note Added: 0009987
2022-05-11 09:21 (SW) Jacky Chiang Assigned To (SW) Jacky Chiang => (SW) Jason Ling
2022-05-11 09:26 (SW) Jacky Chiang Note Added: 0009993
2022-05-11 09:48 (ALTech) Sangmin Choi Note Added: 0009995
2022-05-11 09:49 (ALTech) Sangmin Choi Note Edited: 0009995
2022-05-11 10:14 (SW) Jason Ling Note Added: 0009996
2022-05-11 10:45 (ALTech) Sangmin Choi Note Added: 0009997
2022-05-11 10:54 (SW) Jason Ling Note Added: 0009998
2022-05-11 14:57 (SW) Jason Ling Note Added: 0010003
2022-05-11 15:06 (ALTech) Sangmin Choi Note Added: 0010004
2024-09-03 15:18 (ALTech) Sangmin Choi Note Added: 0016643
2024-09-03 15:18 (ALTech) Sangmin Choi Assigned To (SW) Jason Ling => (ALTech) Sangmin Choi
2024-09-03 15:18 (ALTech) Sangmin Choi Status assigned => closed
2024-09-03 15:18 (ALTech) Sangmin Choi Resolution open => won't fix